Tag: resort general manager
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When Things Go Wrong at Your Resort: A Guide to Complaints, Refunds, and Escalation
What to Do When Your Vacation Isn’t What You Paid For — and How to Actually Get It Fixed Most all-inclusive trips go well. Some don’t. And when a trip goes wrong, most travelers don’t know what to actually do about it. They complain to the wrong person, wait too long to raise issues, or…